Job Details

Post Date: February 17, 2022

Application Deadline: February 25, 2022 5:00 pm

Virgin Islands Housing Finance Authority | St. Croix District


The Receptionist plays a key role by serving as the first impression of the Authority with meeting and greeting clients.

Essential Functions

⇨Greets clients, ascertain nature of business and direct to appropriate areas, answers telephone, responds to callers’ routine questions, route calls as appropriate, takes messages and initiates telephone calls as requested.
⇨ Performs various administrative/clerical duties in support of office operations including composing, typing, copying and filing correspondence, memo, letters and legal documents, preparing mailings/transmittals and sorting and distributing incoming mail.
⇨ Maintains security by following procedures and monitoring logbook.
⇨ Maintains a safe, clean and tidy receptionist area.
⇨ Maintains inventory of office supplies.
⇨ Assists with ordering, receiving, stocking and distribution of office supplies.
⇨ Monitors and maintains a log of VIHFA vehicles used by employees.
⇨ Gathers data and prepares reports, according to instructions from immediate supervisor and completes other technical assignments as assigned.
⇨ Assist with maintaining conference room and training room bookings.

Education, Experience, and Skills Required

⇨ Education: Associates Degree in Business Administration or related field desirable
⇨ Experience: A minimum of 1 year experience as a Receptionist, Front Desk Representative or similar role. An equivalent combination of education and experience may be substituted.

⇨ Knowledge, Skills and Abilities: Computer literate to include Microsoft Word, Excel, Power Point, Outlook and desktop publishing; Excellent secretarial skills and knowledge of current standard office procedures; Working knowledge of public agency organizations and functions; Ability to exercise considerable initiative, independent judgment and discretion in performing duties, including confidential matters; Public relations skills; Excellent oral and written communications skills; Ability to be flexible and work under pressure; Ability to work harmoniously with other agency personnel; Ability to maintain confidentiality in all assignments; Knowledge of standard business practices and office protocol; Ability to properly use all standard office equipment; Excellent phone etiquette and customer service skills; Ability to use diplomacy and discretion in giving out information; Ability to provide exceptional customer service; Ability to operate a switchboard.


Salary: $27,000 - $35,360 per annum depending upon qualifications.

How to Apply

Application packages will only be accepted electronically at Signed original documents will be accepted at our main office at a later date.

Letters of Recommendations Are No Longer Required

To apply for a vacant position, please download our Application for Employment. Each question must be fully and accurately answered. Incomplete, illegible or unsigned applications will not be considered. Original application and your supporting credentials should be submitted to our Offices located at:

St. Thomas/St. John

3202 Demarara No. 3
Frenchtown Plaza, Suite 200
St. Thomas, VI 00802
TEL : (340) 777-4432
FAX : (340)775-7913

St. Croix

100 Lagoon Complex
Suite 4, Frederiksted
St. Croix, VI 00840
TEL : (340) 772-4432
FAX : (340)772-4002

Note: Adobe Acrobat Reader is required to view our Application for Employment. If you do not have Adobe Acrobat Reader, please click here to download a free version.

Vihfa Recruitment Vi Consortium Ad (1)