Public Information Officer

Job Details

Post Date: June 03, 2022

Application Deadline: September 1, 2022 12:00 am

Community Development Block Grant - Disaster Recovery | St. Thomas - St. John District


The Public Information Officer (PIO) serves as the communications coordinator/spokesperson for the Virgin Islands Housing Finance Authority (VIHFA) and is responsible for creating and enabling communication between the Authority and both the news media and general public. This is a Territorial position.

Essential Functions:

⇨ Serves as the public face of the Authority in the absence of the Executive Director. Represents VIHFA on the radio, at TV appearances, at meetings and outreach activities.
⇨ Responsible for the development, maintenance and enhancement of a comprehensive informational program for the Authority. Creates oral, printed and video materials about VIHFA’s programs for dissemination to the public.
⇨ Accepts comments and complaints from the general public. Research data, gather facts and work with staff to develop the Authority’s response.
⇨ Organizes special events such as press conferences, public hearings and meetings to announce major news and/or provide essential information. Answers on-the-spot questions when possible and provides updates as developments changes.
⇨ Travels to the Authority’s sites and developments to alleviate crisis or address complaints, sometimes on short notice.
⇨ Prepares press releases and distributes to the media and general public. Shares information clearly, calmly, and accurately.
⇨ Maintains good working relationships with elected officials, media and other public information officers.
⇨ Assists with writing speeches, preparing correspondences and reports.
⇨ Accepts phone calls and emails from reporters regarding the Authority and provides clarity or additional information on the contents of press releases.

Education, Experience, and Skills Required

⇨ Education: Bachelor’s Degree in Communication, Journalism, Business Administration, Marketing, or related field required.
⇨ Experience: A minimum of 5 years relevant experience. Working knowledge of the Authority’s programs and developments desirable. An equivalent combination of education and experience may be substituted.
⇨ Knowledge, Skills and Abilities: Computer literate to include Microsoft Word, Excel, Power Point, Outlook and desktop publishing; Excellent secretarial skills and knowledge of current standard office procedures; Working knowledge of public agency organizations and functions; Ability to exercise considerable initiative, independent judgment and discretion in performing duties, including confidential matters; Strong public relations skills; Excellent oral and written communications skills; Ability to be flexible and work under pressure; Ability to work harmoniously with other agency personnel; Ability to maintain confidentiality in all assignments; Excellent phone etiquette and customer service skills; Ability to use diplomacy and discretion in giving out information; Ability to provide exceptional customer service; Ability to remain calm and professional at all times, particularly in stressful situations; Excellent team player who can adapt to new situations quickly and mobilize others to do the same; Ability to work with and through people at all levels; Valid Driver’s License.


Salary: $54,080 - $68,640 per annum depending upon qualifications. CDBG-DR grant funded position.

How to Apply

Application packages will only be accepted electronically at Signed original documents will be accepted at our main office at a later date.

Letters of Recommendations Are No Longer Required

To apply for a vacant position, please download our Application for Employment. Each question must be fully and accurately answered. Incomplete, illegible or unsigned applications will not be considered. Original application and your supporting credentials should be submitted to our Offices located at:

St. Thomas/St. John

3202 Demarara No. 3
Frenchtown Plaza, Suite 200
St. Thomas, VI 00802
TEL : (340) 777-4432
FAX : (340)775-7913

St. Croix

100 Lagoon Complex
Suite 4, Frederiksted
St. Croix, VI 00840
TEL : (340) 772-4432
FAX : (340)772-4002

Note: Adobe Acrobat Reader is required to view our Application for Employment. If you do not have Adobe Acrobat Reader, please click here to download a free version.

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